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Your FAQs About Transcription Answered

You may have different questions about transcription, translation, or interpreting but never got the chance to ask. Though we intend to answer as many as we manage to find, we may need you to shoot us your questions too at hello@transcribelingo.com

What is Audio Transcription?

Audio transcription is getting the text version of an audio recording by hiring a professional transcriber to convert the audio to text accurately and securely.

How Do I Receive Transcripts?

Transcripts are delivered to our clients via email as a Word document. For added security, we may also encrypt transcripts if needed.

What is Media Transcription?

Media transcription is the audio/video conversion to the text of media files and involves the transcription of TV shows, documentaries, lectures, lessons, presentations, and more.

What is Medical Transcription?

Medical transcription is the audio-to-text conversion of medical recordings by a trained medical transcriptionist and involves transcribing medical recordings, patient letters, patient visit summaries, laboratory reports, radiology reports and more.

How Do Transcription Services Work?

Transcription services involve a transcriber typing word-for-word what he hears while listening to the audio (or video) recordings. The audio files can be recordings of market research, lectures, patient histories, interviews, meetings, phone calls, zoom calls etc.

Who Needs Transcription Services?

Transcribing audio to text is a requirement for many businesses in today’s digital age. We can tell from the experience, as we have worked with clients from a wide range of industries, that over 14 businesses and professionals need transcription services indispensably.

Following businesses and professionals need transcription services:


      • Legal Industry (Law Firms, Court Reporters, Solicitors)
      • Healthcare Industry
      • Market Research Industry
      • Educational Institutions (Schools, Colleges, Universities)
      • Insurance Companies
      • Manufacturing Industry
      • EdTech Companies
      • Media Corporations
      • Construction Companies
      • Journalists & Reporters
      • PR Agencies
      • Podcast Producers
      • Event Management Companies
      • Film & Television Production Houses
      • Marketing Consultants
      • Authors

How Much Do Transcription Services Cost?

The final cost of transcription services would depend on many factors. For example, would you need single-stage transcription services which are quicker and cost-effective and involve transcribing directly into the target language?

The cost of transcription services per hour is higher for double-stage transcription services, which involve a native-speaking transcriber producing the transcript in the source language and then translating the same into the target language. 

Then there are factors like the languages and specialisms required (like does the recorded file belong to the medical, legal or market research industry), number of speakers and the audio quality, and turnaround time, which influence how transcription rates are calculated. (Click here for a personalized transcription quote.)

Are Human Transcription Services Too Expensive?

If your priority is transcription quality, data security and confidentiality, then human transcriptions are inexpensive. As you may be aware, automatic speech recognition software used for automatic transcription is only 80% accurate, whereas human transcription can be over 99% accurate. Therefore, for fields like medical, market research, university, and legal the accuracy of transcription is paramount and cannot be compromised.

Moreover, the errors that are other in the machine transcribed transcripts need the services of professional proofreaders to polish the document fit for use in legal or healthcare settings, which will cost you extra money on top of the cost of transcription. But with human transcription, you can be sure to receive only high-quality transcripts and don’t need proofreading separately. SO human transcription saves you money there as well.

How Do Transcription Services Ensure Confidentiality and Security?

Even though audio and video transcriptions are crucial in the market research, academic, business, and legal sectors, data security and confidentiality remain a concern. Here at Transcribe Lingo, this is how we ensure confidentiality and security while delivering transcription services:

    • Non-Disclosure Agreement (NDA) – We sign an NDA with our clients and assign linguists who have signed the NDA to guarantee security and privacy protection throughout the process.
    • Website Data Encryption – We use encrypted website and data sharing systems to offer added security to our clients.
    • GDPR Compliance – We as the transcription provider abide by GDPR regulations and Data Protection Act 2018 to ensure you of our commitment to compliance with data security measures.

How Market Research Firms Can Choose the Right Transcription Services?

Choosing the right transcription services for your market research firm entails partnering with a transcription provider than can assign transcriptionists who have proven experience in the field of market research and are adept in its terminology and its workings. Additionally, you should ensure the company you’ve partnered with uses an encrypted website, complies with GDPR and Data Protection Act 2018 and is willing to sign a ‘non-disclosure agreement’ with your firm. Also, the transcription agency should be using native-speaking transcribers to ensure the highest quality transcription outcome.

What are Verbatim Transcription Services?

Verbatim transcription service is the delivery of verbatim transcripts that contain each and every utterance including stutters, “errms,”  “yeah,” “uh,” and “hmm in the audio recording.

Verbatim transcription proves helpful in transcrining word-for-word recorded research interviews and helps store as much information as required. 

What is Intelligent Verbatim Transcription?

Intelligent verbatim is transcribing audio files without including false starts, stutters, “errms” and “umms” and is used in academic, medical, legal, and market research sectors. In the intelligent verbatim transcription, slang words like suitably changed like ‘gonna’ becomes ‘going to.’ Intelligent verbatim transcripts are easier to dig through and extract insights from.

What is Zoom Transcription Service?

Zoom transcription is transcribing audio recordings of Zoom conference calls accurately and securely, which you can use to store information for future reference or regulatory purposes.

What is a Video Transcription Service?

Video transcription is getting the text version of a video file by a professional transcriber and involves converting the video to text, and can be used to transcribe interviews, meetings, conferences, webinars, and lectures.

What is Qualitative Research Transcription?

Qualitative research transcription is when a professional transcriber converts the audio/video research interview file into a written transcript. The transcriber converts these recorded files into easily readable and scannable text documents for easy processing of information.

What are Interview Transcription Services?

Interview transcription services include converting interview recordings into written documents. For interview transcription, you need native-speaking and authorised transcribers to transcribe accurately and securely.

Do I Need Court/Medical-Certified Transcriptionists for Legal & NHS Transcription Services?

Yes, for legal and NHS transcriptions, you will need court/medical-certified transcriptionists with a background in legal and medical sectors. Remember that HIPAA-compliant or court-certified transcribers are imperative for delivering transcription in court and healthcare settings.

What are Some of the Audio File Formats that you Accept?

Accepted audio and video file formats include MP4, MP3, WMV, M4A, AIF, MOV, AMR, AVI, WMA, VOB, OGG, AAC, and WAV. Links to streaming audio and video files on the internet are also accepted.

What Type of Transcription Services Do You Provide?

We offer multiple transcription services. At Transcribe Lingo, we have experts from diverse fields to provide you with high-quality transcription services including the following:

    • Legal Transcription
    • Academic Transcription
    • Market Research Transcription
    • Medical Transcription
    • Media Transcription
    • Zoom Transcription
    • Video Transcription
    • Audio Transcription
    • Verbatim Transcription
    • Dictation Transcription
    • Qualitative Research Transcription
    • Microsoft Teams Transcription
    • Interview Transcription
    • Intelligent Verbatim Transcription
    • Verbatim Transcription
    • Intelligent Academic Transcription
    • Focus Group Transcription
    • eLearning Transcription 

What are “Transcription Rates Per Audio Minute?”

“Transcription rates per minute” means a client is charged for the length of an audio or video file in minutes, not by the time it took a transcriptionist to transcribe a recording.

What are “Transcription Rates Per Service Hour?”

“Transcription rates per hour” means a client is charged per hour of a transcriptionist’s work. However, it doesn’t mean transcribing a full audio hour would take a transcriber one hour of work. That just isn’t possible, as it usually takes 4-10 hours to transcribe an audio hour.

Read more here: Our Rate Card for Transcription in UK [12 Transcription Cost Factors]